Frequently Asked Questions
Everything you need to know about your House of K'dor experience.
What is the standard shipping timeframe?
We offer express worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days for domestic orders and 7-10 business days for international destinations.
How do I return an item?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please contact our concierge team to initiate a return authorization.
What payment methods do you accept?
House of K'dor accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and interest-free installment plans via Afterpay.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a tailored fit or reaching out to our stylists for personalized advice.
Are your materials sustainably sourced?
We are committed to ethical luxury. House of K'dor partners with certified suppliers to ensure all fabrics and materials meet high standards for environmental sustainability and fair labor practices.
Can I modify or cancel my order after it has been placed?
To ensure rapid delivery, we begin processing orders immediately. You may request a cancellation within 1 hour of purchase; after this window, the standard return policy will apply once the item is delivered.